What bothers me is this. Arik Air hasn’t denied flights from Lagos to London Heathrow were cancelled. That is not in question. It is not a ‘big deal’ to Arik Air. It happens. It is normal in Nigeria. Arik’s main focus was to attack and ‘to discountenance the disparaging allegations, unsubstantiated and uninformed claims about the airline’s inability to meet its financial obligations to aviation fuel marketers and a purported withdrawal of insurance services to Arik Air by its insurers’ as they put it.
I am tired of using the word incredible, but really is incredible to watch, once again how a National carrier is assisting politicians to further disparage Nigeria’s already stained reputation.
Who cares about Arik’s reputation that is already in tatters anyway. An honest answer would have gone a long way by a kilometer to reassure customers, not that Arik knows what that means.
Think of Arik booked passengers who had real PLANS. Those who had meetings, or events, or presentations at seminars, or assignments to deliver. How can Arik be trusted?
Surely, Arik is not reliable, fuel or no fuel. Customers are not supposed to have clues where Arik Air purchases its fuel from. Who cares! Every Passenger wants to get to their destination safely. – Jide Salu
Nigeria’s Arik Air is warning of disruption to its flights after insurers withdrew support.
The airline’s flight from Lagos to Heathrow and the corresponding departure to Nigeria was cancelled on Tuesday, as was its service to New York. Nigerian media also reported passengers stranded throughout the country.
The privately-owned airline, which has to compete against British Airways and Virgin Atlantic on the Lagos route, is reported to be heavily indebted to fuel suppliers and to have had insurance companies in Europe refuse to cover.
In a statement, a spokesperson for the carrier confirmed a “temporary disruption” to operations pending approval of insurance renewal.
It added: “The situation is likely to continue for the next few days” and said passengers would be notified of cancellations by text message. Arik Air also advised passengers to contact local call centres before proceeding to the airport.
Heathrow airport’s website shows Wednesday’s arrival and departure scheduled as normal.
ARIK AIRLINE’S STATEMENT
In a statement on its website, Nigeria’s biggest airline, said it will resume flights at 11 am on Wednesday, having resolved its insurance issues.
“Arik Air, West and Central Africa’s largest airline, is pleased to announce that scheduled flights will resume from 11 am tomorrow, Wednesday, September 14, 2016.
“Members of the public and our customers are advised to discountenance the disparaging allegations, unsubstantiated and uninformed claims about the airline’s inability to meet its financial obligations to aviation fuel marketers and a purported withdrawal of insurance services to Arik Air by its insurers.
“While the current scarcity of aviation fuel (JET A1) has impacted on the operations of airlines in the country, Arik Air is in good standing with its fuel suppliers and have been meeting its obligations to them and to our insurers.
“With the regularisation of the required documents relating to the renewal of the insurance, Arik Air will be resuming its normal flying schedule from 1100 hours on Wednesday, September 14, 2016.
“Arik Air regrets the unfortunate inconvenience caused to its customers and reassures our customers of expedient rebooking of their flights.